Habib Alrahman Charity Foundation ("HACF," "we," "us") respects your privacy and is committed to protecting your personal information.
About This Policy
The Habib Alrahman Charity Foundation ("HACF," "we," "us") respects your privacy and is committed to protecting your personal information. This policy explains what information we collect through hacfkidneycenter.org, how we use and share it, and the choices you have.
This policy applies only to information collected through our website and related online services, such as online donations, forms, email, and text messages. It does not apply to third-party websites we link to, or to patient or medical records maintained in the course of providing care, which are governed by separate notices.
Information We Collect
Information you give us. When you donate, register for an event, sign up for updates, volunteer, or contact us, we may collect your name, mailing address, phone number, donation details, and anything you choose to include in a message.
Information collected automatically. When you visit our website, we and our service providers may collect your IP address, browser and device type, pages viewed, referring website, and the date and time of your visit. This is collected through server logs, cookies, and similar technologies (see Cookies and Analytics below).
Information from third parties. If you interact with us on social media platforms such as Facebook, Instagram, or LinkedIn, those platforms may share limited information with us, such as your public profile name, according to your settings on those platforms.
How We Use Your Information
We use your information to:
- Process donations and send receipts and tax acknowledgments
- Respond to your questions and requests
- Send updates about our programs, events, and fundraising, if you have opted in
- Send important non-marketing notices, such as donation confirmations, security alerts, or website outages
- Understand how our website is used and improve it
- Meet legal, accounting, and audit requirements
- Protect our website, our organization, and our users from fraud or misuse
How We Share Your Information
We do not sell, rent, lease, trade, or exchange your personal information. We share it only:
- With service providers who help us operate, such as our payment processor, email service, and website host. They may use your information only to provide services to us.
- With your consent, or at your direction.
- For legal reasons, when required by law, subpoena, or court order, or to protect the rights, property, or safety of HACF or others.
- With auditors and professional advisors who are bound by confidentiality obligations.
- In aggregated or de-identified form that cannot reasonably be used to identify you.
Online Donations
Online donations are currently processed through PayPal and may also be processed through other secure payment providers made available through HACF’s donation platform. Your payment card or account credentials are submitted directly to the payment processor. HACF does not receive or store full payment card numbers. We may receive your name, contact information, donation amount, transaction date, and other information needed to issue receipts, maintain required records, and support donor services.
Health Information
Our website is not intended for sharing medical information. Please do not send diagnoses, test results, or other medical details through our website forms or general email. If you are seeking services or assistance from HACF, contact us at the phone number below, and we will tell you how to share health information securely.
Any health information you provide to us in connection with services or care is handled under separate privacy practices, which we will provide to you.
Text Messages
If you opt in to receive text messages from HACF, we will use your mobile number only to send the messages you signed up for. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
Cookies and Analytics
Cookies are small files stored on your device that help a website work and remember your preferences. We use:
- Essential cookies that make the site and donation forms function.
- Analytics cookies and similar technologies used by our website hosting and analytics providers to help us understand how visitors use the site, such as which pages are most visited and how visitors navigate through the site. Where available, we use this information in aggregated or de-identified form.
When you first visit our website, our cookie banner lets you accept all optional technologies, decline non-essential technologies, or manage individual preferences. Essential technologies remain enabled because they support core site functions and security. You can change your choices at any time using the Cookie Settings button displayed on the site. You can also block or delete cookies using your browser settings; some site features may not work properly without essential cookies.
We do not use advertising or tracking pixels on pages related to health services.
Your Choices and Rights
- Email: Use the "unsubscribe" link in any email, or write to Unsubscribe@hacfkidneycenter.org. We may still send non-marketing messages, such as donation receipts.
- Text messages: Reply STOP at any time.
- Access, correction, and deletion: You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email hacf@hacfkidneycenter.org. We will respond within 45 days. We may keep certain records where the law requires, such as donation records for tax purposes.
- Third-party platforms: To manage what social media platforms collect, use the privacy settings on those platforms.
How Long We Keep Information
We keep personal information only as long as needed for the purposes described in this policy, or as required by law. For example:
- Donation and tax records: 7 years
- Mailing list information: until you unsubscribe
- Website analytics data: for the retention period configured by our website hosting and analytics providers, subject to our operational and legal requirements
- General inquiries: for as long as reasonably necessary to respond to the inquiry, maintain appropriate organizational records, and meet legal or operational requirements
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. These include TLS (HTTPS) encryption on our website and restricting access to personal information to authorized staff and service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a data breach affects your personal information, we will notify you as required by applicable law.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected information from a child under 13, we will delete it promptly. Parents or guardians who believe their child has provided information to us may contact us.
Visitors Outside the United States
HACF is based in the United States, and information collected through our website is processed and stored in the United States, where data protection laws may differ from those in your country.
Links to Other Websites
Our website may link to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal information.
Changes to This Policy
We may update this policy from time to time. We will post the updated policy on this page with a new effective date. If we make material changes to how we use your personal information, we will notify you by email, if we have your address, or by a prominent notice on our website.
Contact Us
If you have questions about this policy or your information, contact us:
Habib Alrahman Charity Foundation 4517 Ferrer Dr. Saint Louis, MO 63129-3740 Email: hacf@hacfkidneycenter.org Phone: (314) 764-4223